Terms and Conditions of Use
Last updated: 14.10.2024
- Introduction
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you register with our website, submit any material to our website, or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
1.5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy and Cookie Policy.
- Company Information
2.1 Company Name: CANARY CVS LTD (Trading as Canary Careers)
2.2 Company Number: 12647271
2.3 Registered Office Address:
Tag Accountancy Ltd,
Ground Floor, Vanquish House,
Long Stratton, England, NR15 2PD
2.4 Contact Email: ryan@canarycareers.co.uk
- Services Offered
3.1 We provide the following services:
Resume writing
Federal resume writing
Academic CV writing
Cover letter writing
Content for LinkedIn profiles
Thought leadership content
Interview preparation
Career coaching sessions
Job search strategy
- Licence to Use Website
4.1 You may:
(a) View pages from our website in a web browser;
(b) Download pages from our website for caching in a web browser;
(c) Print pages from our website;
(d) Stream audio and video files from our website; and
(e) Use our website services by means of a web browser,
subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
4.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) Republish material from our website (including republication on another website);
(b) Sell, rent, or sub-license material from our website;
(c) Show any material from our website in public;
(d) Exploit material from our website for a commercial purpose; or
(e) Redistribute material from our website.
4.6 Notwithstanding Section 4.5, you may redistribute our newsletter in electronic form to any person.
4.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
- Acceptable Use
5.1 You must not:
(a) Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website;
(b) Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
(c) Use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
(d) Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent;
(e) Access or otherwise interact with our website using any robot, spider, or other automated means, except for the purpose of search engine indexing;
(f) Use data collected from our website for any direct marketing activity.
5.2 You must not use data collected from our website to contact individuals, companies, or other persons or entities.
5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete, and non-misleading.
- Payment Terms
6.1 Standard Projects:
Full payment is required before the commencement of any project.
6.2 Refund Policy:
Refunds are only available if you decide not to proceed with the project before we start work.
No refunds will be provided once work has commenced.
6.3 Contingency Projects:
A non-refundable deposit of $100 is required.
The remaining balance is due after you secure a new job.
Payment must be made within 30 days of starting your new job.
If payment is not received within 60 days, you authorize us to charge the remaining balance to the card on file.
- Cancellation and Missed Appointments
7.1 Cancellation Policy:
Clients must provide at least 24 hours’ notice if they need to cancel or reschedule a scheduled appointment for career coaching, job search strategy, or interview preparation.
7.2 No-Show Policy:
If a client fails to provide the required notice or misses the appointment without notice, we reserve the right to:
(a) Retain any payment already made for the session; and/or
(b) Charge their existing card on file for the full amount of the missed session.
- Your Content: Licence
8.1 In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software, and files) that you submit to us or our website for storage or publication on, processing by, or transmission via our website.
8.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to reproduce, store, and, with your specific consent, publish your content on and in relation to this website.
8.3 You grant to us the right to sub-license the rights licensed under Section 8.2.
8.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 8.2.
8.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
8.6 You may edit your content to the extent permitted using the editing functionality made available on our website.
8.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish, or edit any or all of your content.
- Your Content: Rules
9.1 You warrant and represent that your content will comply with these terms and conditions.
9.2 Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person.
9.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) Be libellous or maliciously false;
(b) Be obscene or indecent;
(c) Infringe any copyright, moral right, database right, trademark, or other intellectual property right;
(d) Infringe any right of confidence, right of privacy, or right under data protection legislation;
(e) Constitute negligent advice or contain any negligent statement;
(f) Constitute an incitement to commit a crime;
(g) Be in contempt of any court, or in breach of any court order;
(h) Be in breach of racial or religious hatred or discrimination legislation;
(i) Be blasphemous;
(j) Be in breach of official secrets legislation;
(k) Be in breach of any contractual obligation owed to any person;
(l) Depict violence in an explicit, graphic, or gratuitous manner;
(m) Be pornographic, lewd, suggestive, or sexually explicit;
(n) Be untrue, false, inaccurate, or misleading;
(o) Consist of or contain any instructions or other information which may cause harm or loss;
(p) Constitute spam;
(q) Be offensive, deceptive, fraudulent, threatening, abusive, harassing, or hateful; or
(r) Cause annoyance, inconvenience, or needless anxiety to any person.
- Privacy Policy
10.1 Data Collection:
We collect personal data such as your name, contact information, and career history when you engage our services.
We keep a copy of your CV on file for service provision purposes.
10.2 Data Usage:
Your data is used to provide and improve our services.
We may use your data to contact you regarding your project.
10.3 Data Retention:
Your data is stored securely and retained for as long as necessary to fulfill the purposes for which it was collected.
10.4 Client Rights:
You have the right to access, correct, or request deletion of your personal data.
10.5 Data Sharing:
We do not sell or share your personal data with third parties, except as required by law or as necessary to provide our services.
10.6 For more detailed information, please refer to our Privacy Policy.
- Cookie Policy
11.1 Our website uses cookies to enhance user experience.
11.2 Types of Cookies Used:
Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help analyze website traffic and usage patterns.
Preference Cookies: Remember user preferences to enhance experience.
11.3 User Consent:
By using our website, you consent to our use of cookies.
You can control or delete cookies through your browser settings.
11.4 Cookie Details:
Cookies collect information such as IP addresses, browser types, and pages visited.
This information is used to improve website functionality and user experience.
11.5 For more detailed information, please refer to our Cookie Policy.
- Limited Warranties
12.1 We do not warrant or represent:
(a) The completeness or accuracy of the information published on our website;
(b) That the material on the website is up to date; or
(c) That the website or any service on the website will remain available.
12.2 We reserve the right to discontinue or alter any or all of our website services without notice.
12.3 To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions.
- Limitations and Exclusions of Liability
13.1 Nothing in these terms and conditions will:
(a) Limit or exclude any liability for death or personal injury resulting from negligence;
(b) Limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) Limit any liabilities in any way that is not permitted under applicable law; or
(d) Exclude any liabilities that may not be excluded under applicable law.
13.2 The limitations and exclusions of liability set out in this Section govern all liabilities arising under these terms and conditions.
13.3 We will not be liable for any loss or damage of any nature.
13.4 We will not be liable to you in respect of any losses arising out of any event beyond our reasonable control.
13.5 We will not be liable to you in respect of any business losses.
13.6 We will not be liable to you in respect of any loss or corruption of data.
13.7 We will not be liable to you in respect of any special, indirect, or consequential loss or damage.
13.8 You accept that we have an interest in limiting the personal liability of our officers and employees.
- Dispute Resolution
14.1 For Clients Based in the United States:
These terms and conditions shall be governed by and construed in accordance with the laws of the State of Delaware.
Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Delaware.
14.2 For Clients Based Outside the United States:
These terms and conditions shall be governed by and construed in accordance with English law.
Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
- Breaches of These Terms and Conditions
15.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may:
(a) Send you formal warnings;
(b) Temporarily suspend your access to our website;
(c) Permanently prohibit you from accessing our website;
(d) Block computers using your IP address from accessing our website;
(e) Contact your internet service provider to request that they block your access to our website; and/or
(f) Commence legal action against you.
- Variation
16.1 We may revise these terms and conditions from time to time.
16.2 The revised terms and conditions shall apply from the date of publication on the website.
16.3 If you have expressly agreed to these terms and conditions, we will ask for your express agreement to any revision.
- Assignment
17.1 You hereby agree that we may assign, transfer, sub-contract, or otherwise deal with our rights and obligations under these terms and conditions.
17.2 You may not assign, transfer, sub-contract, or otherwise deal with your rights and obligations under these terms and conditions without our prior written consent.
- Severability
18.1 If a provision of these terms and conditions is determined to be unlawful and/or unenforceable, the other provisions will continue in effect.
18.2 If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted.
- Third Party Rights
19.1 A contract under these terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.
19.2 The exercise of the parties’ rights under these terms and conditions is not subject to the consent of any third party.
- Entire Agreement
20.1 Subject to Section 13.1, these terms and conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us.
- Cancellations, Refunds & Guaranteed Rewrite Policies
21.1 6-Month Interview Guarantee:
We offer a 6-month guarantee that our resumes will result in you landing at least one interview.
If you do not receive at least one job interview within six (6) months of receiving the final draft of your resume or CV, we will rewrite your documents from scratch free of charge.
Eligibility Criteria:
(a) You must have applied to at least 60 jobs during the six-month period using the resume or CV we provided.
(b) You must provide proof of applications upon our request.
Note: This guarantee does not entitle you to a refund if you do not receive an interview within six months.
21.2 Refund Eligibility:
(a) Interview or career coaching services must not have been rendered. Refunds are available for unused sessions.
(b) You must not have received a draft of any digital document (CV, resume, cover letter, LinkedIn rewrite). You can cancel your order and receive a full refund before we submit your first drafts via email.
21.3 Cancellation Policy:
Cancellations made within 24 hours of confirmed interview coaching sessions, career counseling sessions, or CV and resume appointments will not be eligible for a refund or session rearrangement under any circumstances.
- Our Details
22.1 This website is owned and operated by CANARY CVS LTD (Trading as Canary Careers).
22.2 We are registered in England and Wales under registration number 12647271, and our registered office is at:
Tag Accountancy Ltd,
Ground Floor, Vanquish House,
Long Stratton, England, NR15 2PD
22.3 Our principal place of business is at the above address.
22.4 You can contact us:
(a) By post, to the above address;
(b) By email, at ryan@canarycareers.co.uk.